Legal

Privacy Policy

1. Introduction

Thai Tourist Office is an independent service provider operated by AL Invest Aleksandra Łysik-Michalska, ul. Gdańska 6/48, 84-230 Rumia, Poland, VAT ID: PL5882048080. Thai Tourist Office ("we," "us," "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you use our website.

2. Information We Collect

We may collect: Full name, Date of birth, Passport details, Nationality, Travel information, Email address, Payment confirmation (we do not store card numbers), IP address, Browser and device information, Cookies and analytics data.

3. How We Use Your Data

We use your information to: Process and review your TDAC application, Provide customer support, Communicate about your order, Improve website functionality, Prevent fraud and abuse, Comply with legal obligations.

4. Legal Basis for Processing (GDPR)

We process your data under: Contractual necessity (to provide our service), Legal obligations, Legitimate business interests, Your consent.

5. Data Sharing

We may share your information with: Thai immigration systems for submission, Payment processors, Customer support platforms, IT and security providers. We never sell personal data.

6. Data Storage & Security

Your data is stored securely and protected using industry-standard encryption and security protocols. We retain your data only as long as necessary to fulfill the service and legal requirements.

7. Your Rights (GDPR)

You have the right to: Access your data, Correct inaccurate data, Request deletion, Withdraw consent, File a complaint with a data protection authority. Requests can be submitted via email: support@thaitraveloffice.com

8. Cookies

We use cookies as described in our Cookie Policy.

9. Changes

We may update this Privacy Policy at any time. Updates will be posted on this page.

10. Contact

For privacy questions, please contact us via support@thaitraveloffice.com or call +1 4104435815

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